WGS - Privacy Policy

Effective Date: November 6, 2025

Applicable Websites:

• sbrenterprotection.org
• sbrentprotect.org
• smclennox.org

1. Information We Collect

When you submit a referral through the Rental Protection and Homelessness Prevention Program (RPHP), we collect the following personal information:

• First Name (or an alias)
• Phone Number
• Zip Code

2. How We Use Your Information

We use the information you provide to:

• Process your referral for homeless prevention services
• Contact you regarding your referral status
• Maintain a queue of referrals for service providers
• Provide you with your position in the referral queue

3. Data Security

We take the security of your personal information seriously. Your data is encrypted using industry-standard AES-256-GCM encryption and stored securely. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

Referral information is retained only as long as necessary to provide services and fulfill the purposes outlined in this policy. Referrals that expire or are closed are archived according to our retention schedule.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is shared only with authorized staff members and service providers who need access to process your referral and provide assistance.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for processing your information

7. Cookies and Tracking

We use session cookies in our website(s) to maintain your browsing session and ensure proper functionality. We use Google reCAPTCHA to prevent spam submissions, which may collect certain information as outlined in Google's Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Phone: (765) 444-WISE 9473